Quote methodology
NAATI translation pricing
LodgeHQ prices the documents you actually upload rather than publishing a universal per-document figure. The quote considers the files, page count, source and target languages, document complexity and the timing options available. If the system cannot price the work reliably, it offers a manual-quote path instead.
Upload your actual documents and language direction. You will either receive current quote options or a manual-review route before purchase.
Direct scope
What this service or guide covers
A useful translation price must correspond to the actual scope. A one-page identity card, a multi-page academic record and a handwritten legal document do not require the same amount of work even if they share a language.
The quote workflow first checks file type, language direction and document characteristics. It can return multiple timing choices for suitable work or request contact details for manual assessment when the document falls outside the automatic path.
No dollar figure, tax label, surcharge or refund promise on this information page overrides the current total, order summary and terms presented in the transaction flow.
Clear roles
Who is responsible for what
| Actor | Responsible for | Not responsible for |
|---|---|---|
| Customer | Upload the complete scope, choose the correct language direction and review the total and timing shown before payment. | A customer estimate of pages or complexity is not the final platform quote. |
| LodgeHQ | Assess the uploaded scope, return an available quote path and show the transaction amount before checkout. | LodgeHQ does not promise that every document will receive an automatic price or urgent option. |
| Translator | Review accepted job details and complete the agreed translation scope. | The translator does not set or change a customer's paid order through this information page. |
| Receiving body | Specify any certification, format, original-copy or submission requirement that may alter the scope. | Its requirements are not inferred from a generic document label. |
Before you begin
Requirements and what to prepare
Upload the complete job
Include every file, page and side that needs translation. Adding material later can change the scope and require a new assessment.
Keep one language pair per quote
Documents in a different source language need a separate quote so they can be matched to the correct credential direction.
Use readable source files
Low-quality scans, handwriting and cropped content can prevent reliable automatic analysis and move the job to manual review.
Bring the recipient instruction
Special output or certification requirements should be identified before purchase, not assumed after delivery.
Qualified sequence
How the process works
- 1
Customer
Provide files and direction
Upload the documents and select the source and target languages. The system validates the basic inputs before pricing.
- 2
LodgeHQ
Assess the document bundle
The quote workflow evaluates page and file scope, document characteristics and whether automatic pricing is appropriate.
- 3
LodgeHQ
Return an instant or manual path
Suitable jobs receive current selectable options. Uncertain or complex jobs can be referred for human review instead of receiving an invented figure.
- 4
Customer
Review the transaction details
Check the displayed total, timing, language pair and files before paying. Save the order details for your records.
Quote variables
Price and turnaround factors
The quote or job screen is the authoritative place for the current amount and available timing. This page does not publish an unverified rate, tax treatment, cut-off or delivery guarantee.
| Factor | Why it matters | What to do |
|---|---|---|
| Total translated pages | More source content generally requires more translation and review work; page ranges can also affect the quote method. | Upload all pages rather than entering a rough count. |
| Number of documents | Separate certificates or files can each require document handling and certification even within one language pair. | Bundle only documents that genuinely belong in the same quote. |
| Language direction | Translator credential direction and current marketplace availability differ by pair. | Choose the direction shown by the source document; do not assume the reverse direction is equivalent. |
| Complexity and legibility | Tables, handwriting, specialist terminology, damaged text and unusual layouts can require manual assessment. | Upload the clearest version and explain unusual content in the notes. |
| Requested turnaround | Only the timing choices returned for that bundle are available for selection; faster work may have a different total. | Compare the current options after upload rather than relying on a generic deadline. |
| Recipient-specific output | A paper original, affidavit, special certification or other requirement may fall outside the normal digital translation scope. | Confirm the requirement first and request manual review where necessary. |
Important checks
Acceptance, evidence and limitations
- Treat the final transaction screen as the authoritative current price for the uploaded scope.
- Confirm what is included before paying; do not assume postage, special legal certification or later-added files are included.
- Read the current terms for cancellation, refund and dispute conditions rather than relying on an informal pricing summary.
- Consumer-facing prices must be clear and accurate; the ACCC source below explains Australia's price-display rules.
Frequently asked questions
Why is there no universal price list on this page?
A generic figure can be misleading when page count, file count, language direction, complexity and timing differ. Uploading the scope produces a relevant current amount.
Will every upload receive an instant quote?
No. The workflow can send documents that cannot be assessed reliably to manual review rather than display an unsupported price.
Does selecting urgent guarantee delivery by my deadline?
No page-level guarantee is made. Use only the option shown for your order, provide the real deadline and read the order terms before paying.
Can I add another language after paying?
A different language pair requires different credential matching and should be quoted separately.
Related task paths
Primary sources checked
Official sources support the regulated statements on this page. Recipient instructions can change, so check the source that applies to your exact application or use case.
- ACCC — Price displaysOfficial guidance on communicating clear and accurate prices and the total amount payable before purchase.
Get exact instant quote
Upload your actual documents and language direction. You will either receive current quote options or a manual-review route before purchase.