Document translation hub
Certified document translation
Certified document translation turns the written content of a source document into another language and identifies the translator responsible for the work. The right preparation depends on the document and receiving body, so use this hub to choose a service path, gather every page and check what the recipient requires.
Upload the complete document bundle in one language pair. The live workflow will return an available quote or manual-review path.
Direct scope
What this service or guide covers
The quote form can assess common identity and civil-status documents, police clearances and other readable files. Documents outside the reliable automatic path can be referred for manual assessment rather than forced into a generic category.
Document translation and document authentication are different tasks. A translator conveys the source content; they do not prove that the issuing authority created a genuine document, decide whether it is current or replace an apostille, certified copy or legalisation process.
Use the service pages when you are ready to quote. Use the linked guides when you need more detail about legibility, names, grading tables, seals, restrictions or recipient checks first.
Clear roles
Who is responsible for what
| Actor | Responsible for | Not responsible for |
|---|---|---|
| Document holder | Identify the receiving purpose and provide the complete readable original, all sides and consistent names. | Holding the document does not determine the recipient's translation rules. |
| LodgeHQ | Route the uploaded document through an instant or manual quote path and match paid work to an approved pair. | The platform does not authenticate source documents or provide purpose-specific legal advice. |
| Translator | Translate visible content, identify unclear elements appropriately and certify their completed translation. | The translator does not convert grades, determine police-certificate validity or grant licensing recognition. |
| Recipient | Set the acceptable document, translation, copy, credential and submission format. | Requirements for one recipient should not be assumed to apply to another. |
Before you begin
Requirements and what to prepare
Civil-status certificates
For birth and marriage records, include all pages, stamps, marginal notes, reverse sides and any name-spelling reference.
Police clearances
Include outcome text, issue details, seals, QR codes, annotations and every page; translation does not establish validity or recency.
Academic records
Upload transcript pages in order with grading legends, award certificates, stamps and any institution instructions.
Driver licences
Provide front and back with vehicle classes, restrictions, issue and expiry information visible; check your state authority separately.
Qualified sequence
How the process works
- 1
Customer
Identify the recipient task
Determine whether the document is for immigration, citizenship, education, licensing, legal or another use and obtain the current instruction.
- 2
Customer
Choose the document path
Use the service and guide links below to prepare document-specific names, pages, stamps, tables or restrictions.
- 3
Customer
Upload one complete language pair
Submit the files and correct source-to-target direction. Keep documents in other source languages in separate quotes.
- 4
LodgeHQ and translator
Quote, translate and deliver
The platform returns an available quote path; after purchase, an approved translator completes and certifies the translation for digital delivery.
Quote variables
Price and turnaround factors
The quote or job screen is the authoritative place for the current amount and available timing. This page does not publish an unverified rate, tax treatment, cut-off or delivery guarantee.
| Factor | Why it matters | What to do |
|---|---|---|
| Document family | Identity cards, certificates, clearances, transcripts and legal records have different density, layouts and certification needs. | Choose the closest genuine document path and describe anything unusual. |
| Completeness | Missing reverse sides, legends, attachments or continuation pages can make the scope inaccurate. | Upload the full document, not only the page containing the main details. |
| Visual complexity | Tables, stamps, handwriting, damaged sections and non-standard layouts can require manual review. | Use the clearest copy and retain page order. |
| Recipient requirements | Special formats, certified copies, affidavits or paper delivery can sit outside standard digital translation. | Check with the recipient and disclose the requirement before ordering. |
Important checks
Acceptance, evidence and limitations
- Translation conveys content; it does not authenticate the issuing authority, validate the document or replace legalisation.
- The receiving body decides whether it accepts a digital file, a particular credential and the way original and translated documents are submitted.
- Names should be checked against passports or other recipient records; tell the translator about an established spelling before work begins.
- Use the original-language document and translation together when the receiving body's instructions require both.
Frequently asked questions
Which document type should I choose?
Choose the label that matches the issuing document, not merely its intended use. Add a note or use manual review if the document combines several records or has an unusual format.
Can several documents go in one quote?
The current form allows multiple files in one language pair. Upload the full bundle so file and page scope can be assessed together.
Does a certified translation prove the original is genuine?
No. Translation and source-document authentication are separate tasks.
What if my document is not listed?
Upload a readable copy with a clear description. The workflow may provide an instant quote or route it to manual assessment.
Related task paths
Primary sources checked
Official sources support the regulated statements on this page. Recipient instructions can change, so check the source that applies to your exact application or use case.
- NAATI — Certified Translator credentialExplains that translator certification concerns written translation and is awarded for a particular language direction.
- NAATI — Check a certificationThe official tool for checking a practitioner's CPN, current status, credential and language direction.
Choose document and quote
Upload the complete document bundle in one language pair. The live workflow will return an available quote or manual-review path.